FAQs
General
Do you use chemicals when you pressure wash?
We only use chemicals if stubborn stains are still present after we have cleaned. We only use HSE approved chemicals and are fully trained & insured to do so.
Do you offer a pet friendly chemical option?
We do yes! We understand the concern when using harsh chemicals on patios & driveways when pets are present. We offer a biodegradable solution that brings no danger to any of your pets.
Do you stand on the roof when you clean it?
No. We will only ever use a scaffolding tower or a cherry picker to access the roof. Our employees safety is paramount to us and we believe this is the safest and most efficient way to clean a roof.
How long will my roof stay moss free after you have cleaned it?
We use a 40% DDAC Biocide which slows down any regrowth of moss for up to 5 years! We understand having your roof cleaned can be costly, which is why we only use the best chemicals so that your investment is worthwhile!
Building Cleaning
How do you clean buildings?
We use a combination of steam cleam cleaning, soft washing, pressure washing, and eco-friendly treatments tailored to your building’s surface and condition. Our approach ensures thorough cleaning without damage.
Will the cleaning damage my property?
Not at all. We assess each surface carefully and use the appropriate method to ensure a safe and effective clean. Our team is trained to protect delicate materials.
Can you remove moss, algae, and lichen?
Absolutely. We specialize in removing organic growth and restoring surfaces to their original condition. Our treatments not only clean but also help prevent regrowth.
Do you offer free quotes?
Yes, all quotes are free
What types of buildings do you clean?
In short, every building. There is not job to big or small
Do you use chemicals when you clean buildings?
We only use chemicals if stubborn stains are still present after we have cleaned. We only use HSE approved chemicals and are fully trained & insured to do so.
Are you insured for building cleaning?
Yes, we are currently insured for 5,000,000 but this can be upgraded to 10,000,000 on request
Can you provide references or testimonials?
Absolutely. We have a portfolio of satisfied clients and before-and-after galleries. You can also read verified reviews on our website and social platforms. View Gallery here / View Projects here
Conservatory Cleaning
What does your conservatory cleaning service entail and how does it benefit?
Our exterior conservatory cleaning service includes cleaning and rejuvenating the glass, frames, and roof, enhancing the overall appearance and value of your conservatory.
Can you accommodate conservatories of various designs and materials with your exterior cleaning services, ensuring a tailored approach?
Yes, our services are adaptable and suitable for conservatories of different designs and materials, providing a customised cleaning approach.
Are there any potential benefits to the conservatory's interior, like increased natural light, after cleaning the exterior?
While we primarily focus on the exterior, a clean exterior can enhance natural light and the overall ambiance inside your conservatory.
Is your conservatory cleaning service available in all seasons and weather conditions, including during the winter months in the UK?
Yes, we operate year-round and can provide exterior cleaning services even during the winter, as long as weather conditions permit.
Can I view before-and-after photos of previous conservatory exterior cleaning projects you've completed for customers?
Absolutely, we can provide before-and-after photos of our successful conservatory exterior cleaning projects. You can find these on our Facebook page or by viewing the Conservatory Cleaning Photo Gallery.
Driveway Cleaning
Do you use chemicals when you pressure wash?
We only use chemicals if stubborn stains are still present after we have cleaned. We only use HSE approved chemicals and are fully trained & insured to do so.
Grafitti Removal
Can you remove graffiti from all types of surfaces?
Yes, we can remove graffiti from various surfaces such as cladding, concrete, brick walls, glass and many more!
How quickly can you respond to a graffiti removal request?
We understand the urgency and strive to respond promptly to remove graffiti, minimising disruption to your operations.
Is your graffiti removal service environmentally friendly?
Yes, we prioritise eco-friendly methods and products to ensure responsible and sustainable graffiti removal that’s safe for the environment.
Is your graffiti removal service safe for the surfaces of our commercial property, such as brick or glass?
Yes, our methods are safe for various surfaces commonly found in commercial buildings, ensuring graffiti is removed with damage.
What is the typical turn around for graffiti removal?
Our goal is to remove graffiti as promptly as possible. If the job is urgent it will be prioritised.
Gutter Cleaning
How often should I schedule gutter cleaning for my home or business?
The recommended frequency typically ranges from once or twice a year, but we can help you determine the best schedule for your specific property.
Can clogged gutters lead to other problems for my property, such as foundation damage or water infiltration?
Yes, clogged gutters can cause water to overflow, leading to foundation issues and water infiltration into your property, potentially causing costly damage.
What methods do you use for gutter cleaning?
We use a gutter vacuum to suck all dirt, debris, leaves etc out of the gutters. We also use ladders to capture before & after pictures and unblock downpipes if needed.
Can I combine gutter cleaning with other exterior cleaning services, such as pressure washing, for a more comprehensive property maintenance plan?
Yes, we offer bundled services to help you maintain your property efficiently and comprehensively.
How can I schedule a gutter cleaning service for my property, and what is the typical timeframe for an appointment?
Scheduling a gutter cleaning service is simple. Contact us to book an appointment, and we’ll work with you to find a convenient time for the service.
Patio Defcking Cleaning
How often should I schedule gutter cleaning for my home or business?
The recommended frequency typically ranges from once or twice a year, but we can help you determine the best schedule for your specific property.
Pressure Washing
Which surfaces can you pressure wash?
We are experts in pressure washing a range of surfaces, including block paving, sandstone, tarmac, resin bound, concrete, brick walls, decking and more!
Do you use chemicals and are they pet friendly?
We do use chemicals to remove stubborn stains like black spot & lichen if necessary. However, we will always prioritise the safety of your pets and their environment. We offer a biodegradable solution that brings no harm to any of your pets so you can have peace of mind while enjoying a clean and well maintained outdoor space.
Can you remove oil stains from my driveway/parking area?
Yes, we have the expertise and the equipment to successfully remove oil stains and other tough stains.
Do I need to be present when the job is being completed?
Not at all, we will coordinate with you in advance to ensure access and discuss any specific instructions.
What kind of equipment do you use?
All of our pressure washing equipment is top of the range and built by AC Pressure Washers. We use the Loncin G420-F which is 21LPM at 200BAR.
Roof Cleaning
Are you insured for roof cleaning?
Yes, we are currently insured for up to 5,000,000
What method do you use for roof cleaning?
We offer a steam cleaning service, we use super heated water up to 140 degress celcius and Softwashing Service, we manulally remove the moss with scrapper blades then apply a softwash solotion to kill the black algae and restore colour. Both services are finished with a biocide treatmeant
How much does roof cleaning cost?
Unfortunately there is not an answer to this question as there is to many variables, the cost depends of the size of the roof, how much moss, tile type, location, service type. We generally need to view the roof to give a quote
Do you offer a guarantee?
Yes! we offer a minimum of 3 years that no moss will return to your roof. This is because of the biocide application that we apply at the end which kills all organic growth and slows down the process of it regrowing.
Do you stand on the roof?
We work of roof ladders mainly on very very rare occcasions we may need scaffold or MEWP
Are you insured for roof cleaning?
Yes, we are currently insured for up to 5,000,000
What method do you use for roof cleaning?
We offer a steam cleaning service, we use super heated water up to 140 degress celcius and Softwashing Service, we manulally remove the moss with scrapper blades then apply a softwash solotion to kill the black algae and restore colour. Both services are finished with a biocide treatmeant
How much does roof cleaning cost?
Unfortunately there is not an answer to this question as there is to many variables, the cost depends of the size of the roof, how much moss, tile type, location, service type. We generally need to view the roof to give a quote
Do you offer a guarantee?
Yes! we offer a minimum of 3 years that no moss will return to your roof. This is because of the biocide application that we apply at the end which kills all organic growth and slows down the process of it regrowing.
Do you stand on the roof?
We work of roof ladders mainly on very very rare occcasions we may need scaffold or MEWP
How long does a roof clean last?
A roof clean can last any where from 3 years to 8 years depending on location and tile type
Is the job messy?
It can be mainly with the steam cleaning service, We do try limit it as much as possible and ground sheets are put down to catch moss
Do you clean the gutters, facias soffits?
Yes, we clean the gutters facias and soffits as part of our roof cleaning service
Will there be any damage?
No, We have currently cleaned over 650 roof since we have been in business and can happily say we have caused any major damage to any roofs. I have broken a few tiles over the years but these were reported to the property owners and replaced at my expense
What happens with the waste from the roof?
We bag it up, take it away and dispose of it
Steam Cleaning
What is steam cleaning?
Steam Cleaning is a method that uses low pressure steam to clean & sanitise surfaces. The steams heat and moisture effectively loosen dirt, grime & contaminants making them easier to remove.
What equipment do you use?
We are proud to have the Mazzoni Firebox which is capable of producing 150 degree heat, connected up to our Loncin Pressure Washer. There isn’t a surface we can’t clean with this set up.
Can steam cleaning be used for delicate surfaces?
Yes, steam cleaning can be adapted to clean delicate surfaces such as stone and historic buildings. We can adjust the pressure and technique accordingly.
What are some surfaces that can be cleaned more effectively with steam?
Steam Cleaning is a versatile method which can be used for various different surfaces such as; Roofs, Graffiti, Render, Stone, Brickwork, Driveways & patios, decking and pool areas.
Is steam cleaning eco-frielndly?
Steam Cleaning uses minimal chemicals and relies on the natural clean power of steam, and conserves water, making it a responsible and sustainable cleaning method.
Upvc Cleaning
Why is UPVC cleaning important for my home's exterior?
UPVC cleaning maintains the appearance and integrity of your home’s exterior, ensuring it remains clean and well-preserved.
How often should I schedule UPVC cleaning?
The recommended frequency of UPVC cleaning varies based on factors like location and environmental conditions. We can help you determine the best cleaning schedule.
Do you offer maintenance plans to keep my UPVC surfaces clean year-round?
Yes, we provide maintenance plans that include scheduled UPVC cleaning to maintain the appearance and integrity of your home.
Can you remove tough stains, dirt, or algae from UPVC surfaces effectively?
Our professional UPVC cleaning service is equipped to handle tough stains, dirt, algae, and other contaminants, restoring the pristine look of your surfaces.
Can I request a free assessment of my UPVC cleaning needs, and is there an obligation to proceed with the service after the assessment?
Yes, you can request a free assessment of your UPVC cleaning needs, and there is no obligation to proceed with the service after the assessment.
Softwashing
Why should I get my roof cleaned?
Regular roof cleaning is essential in the UK due to the damp climate preventing moss and algae growth that can damage your roof.
General
Do you use chemicals when you pressure wash?
We only use chemicals if stubborn stains are still present after we have cleaned. We only use HSE approved chemicals and are fully trained & insured to do so.
Do you offer a pet friendly chemical option?
We do yes! We understand the concern when using harsh chemicals on patios & driveways when pets are present. We offer a biodegradable solution that brings no danger to any of your pets.
Do you stand on the roof when you clean it?
No. We will only ever use a scaffolding tower or a cherry picker to access the roof. Our employees safety is paramount to us and we believe this is the safest and most efficient way to clean a roof.
How long will my roof stay moss free after you have cleaned it?
We use a 40% DDAC Biocide which slows down any regrowth of moss for up to 5 years! We understand having your roof cleaned can be costly, which is why we only use the best chemicals so that your investment is worthwhile!
Building Cleaning
Do you use chemicals when you pressure wash?
We only use chemicals if stubborn stains are still present after we have cleaned. We only use HSE approved chemicals and are fully trained & insured to do so.
Conservatory Cleaning
What does your conservatory cleaning service entail and how does it benefit?
Our exterior conservatory cleaning service includes cleaning and rejuvenating the glass, frames, and roof, enhancing the overall appearance and value of your conservatory.
Can you accommodate conservatories of various designs and materials with your exterior cleaning services, ensuring a tailored approach?
Yes, our services are adaptable and suitable for conservatories of different designs and materials, providing a customised cleaning approach.
Are there any potential benefits to the conservatory's interior, like increased natural light, after cleaning the exterior?
While we primarily focus on the exterior, a clean exterior can enhance natural light and the overall ambiance inside your conservatory.
Is your conservatory cleaning service available in all seasons and weather conditions, including during the winter months in the UK?
Yes, we operate year-round and can provide exterior cleaning services even during the winter, as long as weather conditions permit.
Can I view before-and-after photos of previous conservatory exterior cleaning projects you've completed for customers?
Absolutely, we can provide before-and-after photos of our successful conservatory exterior cleaning projects. You can find these on our Facebook page or by viewing the Conservatory Cleaning Photo Gallery.
Driveway Cleaning
Do you use chemicals when you pressure wash?
We only use chemicals if stubborn stains are still present after we have cleaned. We only use HSE approved chemicals and are fully trained & insured to do so.
Grafitti Removal
Can you remove graffiti from all types of surfaces?
Yes, we can remove graffiti from various surfaces such as cladding, concrete, brick walls, glass and many more!
How quickly can you respond to a graffiti removal request?
We understand the urgency and strive to respond promptly to remove graffiti, minimising disruption to your operations.
Is your graffiti removal service environmentally friendly?
Yes, we prioritise eco-friendly methods and products to ensure responsible and sustainable graffiti removal that’s safe for the environment.
Is your graffiti removal service safe for the surfaces of our commercial property, such as brick or glass?
Yes, our methods are safe for various surfaces commonly found in commercial buildings, ensuring graffiti is removed with damage.
What is the typical turn around for graffiti removal?
Our goal is to remove graffiti as promptly as possible. If the job is urgent it will be prioritised.
Gutter Cleaning
How often should I schedule gutter cleaning for my home or business?
The recommended frequency typically ranges from once or twice a year, but we can help you determine the best schedule for your specific property.
Can clogged gutters lead to other problems for my property, such as foundation damage or water infiltration?
Yes, clogged gutters can cause water to overflow, leading to foundation issues and water infiltration into your property, potentially causing costly damage.
What methods do you use for gutter cleaning?
We use a gutter vacuum to suck all dirt, debris, leaves etc out of the gutters. We also use ladders to capture before & after pictures and unblock downpipes if needed.
Can I combine gutter cleaning with other exterior cleaning services, such as pressure washing, for a more comprehensive property maintenance plan?
Yes, we offer bundled services to help you maintain your property efficiently and comprehensively.
How can I schedule a gutter cleaning service for my property, and what is the typical timeframe for an appointment?
Scheduling a gutter cleaning service is simple. Contact us to book an appointment, and we’ll work with you to find a convenient time for the service.
Patio Defcking Cleaning
How often should I schedule gutter cleaning for my home or business?
The recommended frequency typically ranges from once or twice a year, but we can help you determine the best schedule for your specific property.
Pressure Washing
Which surfaces can you pressure wash?
We are experts in pressure washing a range of surfaces, including block paving, sandstone, tarmac, resin bound, concrete, brick walls, decking and more!
Do you use chemicals and are they pet friendly?
We do use chemicals to remove stubborn stains like black spot & lichen if necessary. However, we will always prioritise the safety of your pets and their environment. We offer a biodegradable solution that brings no harm to any of your pets so you can have peace of mind while enjoying a clean and well maintained outdoor space.
Can you remove oil stains from my driveway/parking area?
Yes, we have the expertise and the equipment to successfully remove oil stains and other tough stains.
Do I need to be present when the job is being completed?
Not at all, we will coordinate with you in advance to ensure access and discuss any specific instructions.
What kind of equipment do you use?
All of our pressure washing equipment is top of the range and built by AC Pressure Washers. We use the Loncin G420-F which is 21LPM at 200BAR.
Roof Cleaning
Why should I get my roof cleaned?
Regular roof cleaning is essential in the UK due to the damp climate preventing moss and algae growth that can damage your roof.
What are the risks of not getting my roof cleaned?
Neglecting roof cleaning can lead to leaks, tile damage, reduced insulation and an unsightly appearance.
What methods do you use to clean a roof?
We offer 2 methods. Steam cleaned at 90 degrees & biocide treatment (wet method) or a hand scrape & biocide treatment (dry method).
Do you offer a guarantee?
Yes! we offer a minimum of 3 years that no moss will return to your roof. This is because of the biocide application that we apply at the end which kills all organic growth and slows down the process of it regrowing.
Do you stand on the roof?
Absolutely not! Our employees safety is paramount to us which is why we use scaffolding or mewps where necessary.
Steam Cleaning
What is steam cleaning?
Steam Cleaning is a method that uses low pressure steam to clean & sanitise surfaces. The steams heat and moisture effectively loosen dirt, grime & contaminants making them easier to remove.
What equipment do you use?
We are proud to have the Mazzoni Firebox which is capable of producing 150 degree heat, connected up to our Loncin Pressure Washer. There isn’t a surface we can’t clean with this set up.
Can steam cleaning be used for delicate surfaces?
Yes, steam cleaning can be adapted to clean delicate surfaces such as stone and historic buildings. We can adjust the pressure and technique accordingly.
What are some surfaces that can be cleaned more effectively with steam?
Steam Cleaning is a versatile method which can be used for various different surfaces such as; Roofs, Graffiti, Render, Stone, Brickwork, Driveways & patios, decking and pool areas.
Is steam cleaning eco-frielndly?
Steam Cleaning uses minimal chemicals and relies on the natural clean power of steam, and conserves water, making it a responsible and sustainable cleaning method.
Upvc Cleaning
Why is UPVC cleaning important for my home's exterior?
UPVC cleaning maintains the appearance and integrity of your home’s exterior, ensuring it remains clean and well-preserved.
How often should I schedule UPVC cleaning?
The recommended frequency of UPVC cleaning varies based on factors like location and environmental conditions. We can help you determine the best cleaning schedule.
Do you offer maintenance plans to keep my UPVC surfaces clean year-round?
Yes, we provide maintenance plans that include scheduled UPVC cleaning to maintain the appearance and integrity of your home.
Can you remove tough stains, dirt, or algae from UPVC surfaces effectively?
Our professional UPVC cleaning service is equipped to handle tough stains, dirt, algae, and other contaminants, restoring the pristine look of your surfaces.
Can I request a free assessment of my UPVC cleaning needs, and is there an obligation to proceed with the service after the assessment?
Yes, you can request a free assessment of your UPVC cleaning needs, and there is no obligation to proceed with the service after the assessment.
Softwashing
Why should I get my roof cleaned?
Regular roof cleaning is essential in the UK due to the damp climate preventing moss and algae growth that can damage your roof.